Frequently Asked Questions

Q. What does it take to get started?

A. Just call CCM to get started now. You will sign a Contract that does not commit you  for any given length of time. We are able to begin services on the same day.

Q. How do we provide our patient’s information that you need to enter it into your database and generate a claim?

A. We provide the forms needed to your office. We have a one-page intake form that is filled out one time only for each patient, or you can print the data from your patient file from your computer and send it to us.

Q. How do we forward the necessary information to you?

A. There are many ways to forward your information to us and we will customize a method for your office, which will best suite your convenience and needs. Most clients forward the information we need via facsimile or email.

Q. How do we provide our daily charges and procedures to you?

A. We have a customized, coded daysheet that can be used, or simply print the charges and procedures performed from your computer. We will customize this process to fit your needs.

Q. What do you do with denials and underpaid from the insurance companies?

A. All denials and underpayments are handled immediately. If a claim is pended, denied or underpaid, we call the insurance carrier to inquire about what is needed to get the claim paid properly. If documentation is needed from your office, we will inform you of exactly what is necessary. We continue to follow up on the claim until payment is made.

Q. What makes you different and/or better than other billing companies?

A. Experience and expertise! We have over 50 years combined staff billing experience. We have unlimited knowledge and experience to handle all your questions, even on the most complicated cases. We have the knowledge to get your claims paid properly and maximize your income. We submit claims with accuracy the 1st time they are submitted. We provide extensive follow up and far exceed the services that other billing companies provide.